Welcome to Storbo! By creating a Storbo Account (as defined in Section 1) or utilizing any Storbo Services (as defined below), you are acknowledging and agreeing to abide by the following terms and conditions (the "Terms of Service").
In these Terms of Service, “we,” “us,” “our,” and “Storbo” refer to the applicable Storbo Contracting Party (as defined in Section 13 below). “You” denotes the Storbo User (if registering for or using a Storbo Service as an individual) or the business employing the Storbo User (if registering for or using a Storbo Service as a business), and any affiliated entities.
Storbo offers a comprehensive commerce platform empowering merchants to streamline their commerce operations. This platform encompasses various tools enabling merchants to create and customize online stores, sell across multiple channels (including web, mobile, social media, online marketplaces, and other online locations - referred to as "Online Services"), and manage aspects such as products, inventory, payments, fulfillment, shipping, business operations, marketing, advertising, and customer engagement.
Any service or services provided by Storbo are collectively referred to as the "Service(s)." The Terms of Service apply not only to the current Services but also to any new features or tools subsequently added to enhance the platform.

Storbo Account Terms
To utilize the Storbo Services, you are required to register for a Storbo account ("Account"). During the Account registration process, you must furnish us with your full legal name, business address, phone number, a valid email address, and any other information specified as necessary. Storbo reserves the right to reject your Account application or terminate an existing Account at our sole discretion.

You must be at least the older of: (i) 18 years old or (ii) the age of majority in the jurisdiction where you reside and use the Services. By opening an Account, you confirm that you are using any Services provided by Storbo for business activities and not for personal, household, or family purposes.

Your provided email address during Account creation, or as updated by you, will serve as the primary method for communication with Storbo ("Primary Email Address"). It is your responsibility to monitor and maintain the capability of both sending and receiving messages from your Primary Email Address. Shopify Support should be contacted for any inquiries about the Terms of Service.

Security of your password is your responsibility, and Storbo is not liable for any loss or damage resulting from your failure to maintain Account and password security. Additional security measures may be requested by Storbo at any time, with the discretion to adjust these requirements.

Technical support for the Services is exclusively provided to Storbo Users. Unauthorized reproduction, duplication, selling, reselling, or exploitation of any part of the Service without express written permission from Storbo is strictly prohibited.
You agree not to work around, bypass, or circumvent any technical limitations of the Services, including processing orders outside Storbo’s Checkout, enabling disabled features or functionalities, or reverse engineering the Services.

Accessing the Services or monitoring any material or information from the Services through automated means such as robots, spiders, or scrapers is prohibited.
You acknowledge that your Materials, including Your Trademarks, copyright content, and products or services sold through the Services, may be transferred unencrypted over various networks and adapted to technical requirements. "Materials" encompass all content, data, and information provided by you or your affiliates to Storbo or its affiliates.

Storbo Rights

Storbo offers a variety of features and functionalities as part of its Services. Availability of these services may vary for different users, and Storbo reserves the right, without notice, to modify or discontinue any Service or feature at any time.

Storbo does not pre-screen Materials, and we hold the sole discretion to refuse or remove any Materials that violate our Acceptable Use Policy or these Terms of Service. Any form of abuse directed towards Storbo employees, members, or officers may lead to immediate Account termination.

We retain the right to provide our Services to your competitors without guaranteeing exclusivity. While Storbo employees and contractors may also be customers or merchants, they are bound not to use your Confidential Information in any competitive activities.

In the event of an Account ownership dispute, Storbo reserves the right to request documentation to confirm ownership. This documentation may include a scanned copy of your business license, government-issued photo ID, the last four digits of the credit card on file, or confirmation of your status as an employee of an entity.

Storbo has the authority, at our sole discretion, to determine rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, Storbo reserves the right to temporarily suspend or disable an Account until resolution has been determined between the disputing parties.
Your Responsibilities

By using Storbo's Services, you agree to provide public-facing contact information, a refund policy, and order fulfillment timelines on your Storbo Store. Recognize that the Services are not a marketplace, and any sale contract is directly between you and the customer. You, as the seller of record, are responsible for all aspects of your Storbo Store, including Materials, goods, and services offered. Ensure compliance with applicable laws, regulations, and rights of third parties.

You are solely responsible for the goods or services sold through the Services, including compliance with laws, pricing, fees, tax calculations, and regulatory requirements.

Use of Storbo Services for illegal or unauthorized purposes is prohibited, and you must comply with all relevant laws, rules, and regulations in your jurisdiction.

The API Terms govern your access to and use of the Storbo API. You are responsible for the security of your API Credentials and the activity that occurs using them.

For any sales associated with your online store, you agree to use Storbo Checkout, which includes the checkout experience allowing customers to enter shipping information.

Payment of Fees and Taxes

To access Storbo's Services, you agree to pay the applicable fees associated with your subscription to the Online Service. These fees, collectively referred to as "Fees," include Subscription Fees.

To ensure continuous service, you must maintain a valid payment method on file. Storbo will charge the Authorized Payment Method for all incurred and recurring Subscription Fees until the Services are terminated, and outstanding Fees are settled.

Subscription Fees are billed in advance at 30-day intervals (Billing Date). Outstanding Fees will be charged on each Billing Date, and an invoice will be sent to the Store Owner's Primary Email Address.

If payment processing fails, Storbo may attempt subsequent charges within 28 days. Failure to process Fees may result in the suspension of your Account and Service access. Account reactivation requires payment of outstanding Fees, plus the Fees for the next billing cycle.

All Fees exclude applicable Taxes. You are responsible for all Taxes arising from your subscription or purchase of Storbo's products and services. Tax exemption, if applicable, requires evidence satisfying legal requirements.

Except for Taxes charged and remitted by Storbo, any legally required deductions or withholdings are your responsibility. Storbo will charge the full amount of Fees to your Authorized Payment Method, disregarding any required deductions or withholdings.
You are solely responsible for determining, collecting, withholding, reporting, and remitting applicable taxes, duties, fees, and additional charges related to sales on your Storbo Store or Service use.

Storbo does not provide refunds.

Maintain accurate location information in your Storbo Store's administrative console, and promptly update if jurisdiction changes occur.

"Confidential Information" within the context of Storbo will encompass, but not be limited to, any non-public information associated with a party's business, including specific business details, technical processes, software, customer and prospective customer information, product designs, sales, costs, price lists, financial information, business plans, marketing data, and any other proprietary information. Storbo's Confidential Information includes all non-public information related to Storbo or the Services, including details about our security program and practices.

Each party commits to utilizing the other party's Confidential Information solely for the purpose of fulfilling its obligations under these Storbo Terms. Both parties agree to take all reasonable steps, equivalent to those taken to protect their proprietary information, to prevent the duplication, disclosure, or use of such Confidential Information. This excludes disclosure to employees, agents, and subcontractors who require access to such information for the performance of obligations under these Terms, subject to confidentiality obligations at least as stringent as those outlined herein, or as required by law, regulation, or order of a court with proper jurisdiction.

Confidential Information does not include information that the receiving party can demonstrate: (A) was already in the public domain or known by or in the possession of the receiving party at the time of disclosure; (B) is independently developed by the receiving party without reference to the other party's Confidential Information and without breaching these Terms; or (C) is rightfully obtained by the receiving party from a source other than the disclosing party without violating these Terms.

Limitation of Liability and Indemnification

You explicitly acknowledge and agree that, to the extent allowed by applicable laws, Storbo and its suppliers shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising from or in connection with the use of or inability to use the Service or these Storbo Terms (however arising, including negligence).

You agree to indemnify and hold us, our parent, subsidiaries, affiliates, Storbo partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (a) your breach of these Storbo Terms or the documents it incorporates by reference; (b) your violation of any law or the rights of a third party; or (c) any aspect of the transaction between you and your customer, including but not limited to refunds, fraudulent transactions, alleged or actual violation of applicable laws, or your breach of the Storbo Terms.

You are responsible for any breach of the Storbo Terms by your affiliates, agents, or subcontractors and will be held liable as if it were your own breach.

Your use of the Services is at your sole risk. The Services are provided on an "as is" and "as available" basis without any warranty or condition, express, implied, or statutory. Storbo does not warrant that the Services will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from the use of the Services will be accurate or reliable. Storbo is not accountable for any tax obligations or liabilities related to the use of Storbo’s Services. Furthermore, we do not warrant that the quality of any products, services, information, or other materials obtained through the Services will meet your expectations, or that any errors in the Services will be corrected.

Term and Termination
1. Term
The term of these Storbo Terms of Service commences upon the date of your completed registration for the use of a Service and persists until terminated, constituting the "Term."
2. Termination by You
You have the option to terminate your Account and the Storbo Terms of Service at any time by reaching out to Storbo Support. Specific instructions for termination will be provided in response to your request.
3. Termination by Storbo
Storbo reserves the right to suspend or terminate your Account or the Storbo Terms of Service without notice and at any time (unless required by law), for any reason, especially if there is suspicion of fraudulent activity related to the use of the Services. Termination will not affect any rights or obligations that arose before the termination date.
4. Effects of Termination
Upon termination:
  • Storbo will discontinue the provision of Services, and you will lose access to your Account.
  • Refunds of any Fees, pro rata or otherwise, are not guaranteed unless specified otherwise in the Storbo Terms of Service.
  • Any outstanding balance for your use of the Services up to the termination date becomes immediately due and payable in full.
  • Your Storbo Store will be taken offline.
5. Final Invoice
In the case of outstanding Fees upon Service termination, you will receive one final invoice via email. Once this invoice is paid in full, you will not incur further charges.

Contact Information

For any inquiries or concerns related to these Storbo Terms of Service, you may contact Storbo Support through the following means:

Please ensure to provide clear details in your communication, and our support team will assist you promptly.

Last updated : NOVEMBER, 25 2023

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